Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to flag a Canadian casino we haven't covered yet? This page tells you how to reach Best Casinos Canada and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and let us know the subject of your enquiry in a line or two — it helps us route your message to whoever can actually answer it, rather than bouncing it around first.
If your question relates to a specific brand, bonus offer, or figure quoted on the site, include the page or casino name. It saves a back-and-forth and gets you a proper answer faster.
What We Can Help With
- Questions about our rankings — If you want more detail on why a casino sits where it does, or how a no deposit bonus compares to a matched welcome offer, ask us directly.
- Corrections — Bonus terms, wagering requirements and offer amounts change often. If something looks out of date, tell us and we'll check it against the operator's current terms.
- Suggestions for coverage — Think we're missing a Canadian-facing casino, a payment method, or a topic readers in your province care about? We take reader input seriously when planning what to review next.
- Partnership or editorial enquiries — Operators or affiliates looking to introduce themselves should outline who they represent and what they're proposing.
- Concerns about gambling harm — If you or someone close to you is struggling with gambling, say so in your message. We'll point you toward organisations that can help, and we'd rather you reach out here than not at all.
What Happens After You Send a Message
A real person reads and replies to every email — we don't rely on templated auto-responses as a substitute for an actual answer. Our aim is to reply within a couple of working days, though enquiries that need us to double-check bonus terms or licensing details with an operator can take a little longer.
Before You Write In: Where to Look First
A few things are worth checking before you contact us, since they're often answered already:
- Bonus terms, wagering requirements and expiry windows are usually listed alongside the offer on the casino's own review section — these are set by the operator, not by us, and can change without notice.
- Payment processing times, minimum deposits and withdrawal limits vary by method and by casino, so check the specific brand's payment details rather than assuming they're uniform across the industry.
- If you're outside Canada, or looking at coverage for a different market, our Trusted Non GamStop Casinos UK 2026 page may be more relevant than anything on this site's Canadian pages.
A Note on How We Work
Best Casinos Canada is an independent comparison site. Some of the casinos we cover may pay us a commission if you sign up through a link on our site, but this never decides how a brand is ranked or reviewed — our ratings are based on our own research into bonus terms, game selection, payment options and licensing. If reader feedback shows we've got something wrong, we'd rather hear about it and fix it than leave it standing.
Thanks for taking the time to read this far. Whatever brought you here, we're glad to hear from you.